Want to get in touch with our team at Student Experience? We're happy to help!
A lot of questions are answered in our FAQ or by our chatbot, which you can find in the right bottom corner of your screen. Does your question stay unanswered? Contact us via one of the methods below.
For future, current, and past residents.
Do you already have a reservation, contract, or have you stayed with us before? For all questions about housing, your Student Experience contract, payments, your stay, complaints or compliments, please contact our Housing team.
For future residents who have not yet made a reservation (Only Madrid Pozuelo, Granada, and Amsterdam Minervahaven)
Have a question about booking, availability, prices, studio types or one of our complexes? Our bookings team will be happy to help.
This email is for questions about Student Experience Madrid Pozuelo, Granada, and Amsterdam Minervahaven.
Available Monday to Friday, from 9 AM - 5 PM.
The Netherlands
Spain
+34 919 54 97 71
Want to contact the duty manager of your location directly? You can find their number at reception and in your service portal.
WhatsApp (chat, Granada only)
Mon - Fri: 5 PM - 10 PM
Sat - Sun: 9 AM - 5 PM
For questions related to short stays (under 1 month), please contact the short stay team of your location.
Madrid Pozuelo
shortstay.madrid@studentexperience.com
Granada
Netherlands
Moermanskkade 71a
1013 BC Amsterdam
The Netherlands
Spain
Av. de Rodajos, 3
28223 Pozuelo de Alarcón
Madrid, Spain
Want to get in contact with the marketing & communications team? Mail to:
communications@studentexperience.com
Other business-related questions:
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