Renting a TULU bike
at Amsterdam Minervahaven.

In the parking garage at Amsterdam Minervahaven, you'll find shared bikes and e-bikes that you can rent for a fee through the TULU app. Download the app, read everything you need to know on this page, and start riding!  

How to rent a TULU bike?  

• Download the app and sign up.  
• Choose any available city or e-bike. Scan the QR code on the handlebar. Tap ‘Rent’ to start.  
• Jump on your bike, have fun, and stay safe.
• To end the rental, simply pass the bike by the antenna to conclude the rental. Please plug any e-bikes rented into the charging station. 

Download the TULU app and start riding! 

General rules 

• Always lock the bike to a bike rack when in use or upon return to the parking garage, using the provided lock. 
• Ensure the lock is securely fastened and change the lock combination. Don't forget to take a photo. 
• For e-bikes, keep the battery and lock key inserted when returning to the parking garage. 
• When using any bike, ensure that it is properly locked, and for e-bikes, the back wheel lock is engaged, and the battery and key are removed. 

In the unfortunate event of theft on a regular bike, you can prove that the bike was locked by providing a picture of the locked bike or a picture of the cut coded lock left behind by the thief. Failure to provide proof will result in a charge of € 350.  

In the unfortunate event of theft on an electric bike, you can prove that the bike was locked by submitting a police report and returning the back wheel key and battery which you should have kept with you after locking. Failure to provide proof will result in a charge of up to € 2000. 

Your cooperation in following these guidelines is greatly appreciated. These measures are in place to ensure your safety and the security of our bikes. 

If you have any questions or require further assistance, please do not hesitate to reach out to the TULU customer support team through the app!